End User License Agreement.

Effective Date: December 3, 20225

This Terms of Use and End User License Agreement (“Agreement” or “Terms”) is a legal agreement between you (“you” or “User”) and 10X Groupchat LLC (“Company,” “we,” “us,” or “our”), the developer and operator of Tribe Chat.

This Agreement governs your access to and use of:

  • Our website at https://tribechat.com (the “Site”),

  • Our mobile applications for iOS and Android (each, an “App,” and collectively with the Site, the “Service”), and

  • Any free Guest tier and paid Insider tier features associated with the Service.

By accessing or using the Service (including downloading or installing any App), you agree to be bound by this Agreement and our Privacy Policy. If you do not agree, do not access or use the Service.

1. Eligibility

1.1 Minimum Age. You must be at least 13 years old (or the minimum age of digital consent in your jurisdiction, if higher) to use the Service. If you are under 18, you may use the Service only with the consent and supervision of a parent or legal guardian who agrees to be bound by this Agreement on your behalf.

1.2 Authority. If you use the Service on behalf of an organization, you represent that you have authority to bind that organization to this Agreement.

2. Account Types: Guest vs. Insider

2.1 Guest Tier (Free).
The Guest tier provides free access to a limited set of Tribe Chat features. We may add, remove, or modify Guest features at any time.

2.2 Insider Tier (Paid).
The Insider tier is a paid subscription offering enhanced or premium features (“Insider Features”), which may include, for example, advanced community access, special perks, or other upgraded functionality. Insider Features are subject to change at our discretion.

2.3 No Guarantee of Specific Features.
Your access (whether as Guest or Insider) does not guarantee the continued availability of any particular feature, functionality, or community. We may change, suspend, or discontinue features at any time.

3. License Grant & Scope

3.1 License to Use the Apps.
Subject to your compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to:

  • Download, install, and use our Apps on a mobile device you own or control (iOS or Android), and

  • Access and use the Service solely for your personal, non-commercial use.

3.2 Ownership.
The Service is licensed, not sold, to you. We and our licensors reserve all rights, title, and interest in and to the Service, including all intellectual property rights, except for the limited license expressly granted to you herein.

3.3 Restrictions.
You agree not to:

  • Copy, modify, adapt, translate, or create derivative works based on the Service;

  • Reverse engineer, decompile, disassemble, or attempt to derive the source code of any part of the Service (except to the extent permitted by applicable law);

  • Rent, lease, sell, sublicense, or otherwise transfer the Service or any rights to it;

  • Bypass, disable, or interfere with security-related features or usage limitations;

  • Use the Service for any illegal, harmful, or abusive purpose; or

  • Use the Service in any way that could damage, disable, or impair our servers or networks, or interfere with others’ use of the Service.

4. User Accounts & Security

4.1 Account Registration.
You may need to create an account (“Account”) to use certain parts of the Service. You agree to provide accurate, current, and complete information and to keep it updated.

4.2 Account Security.
You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your Account. You agree to notify us promptly of any unauthorized access or use.

4.3 No Account Sharing.
You may not share your Account or credentials with others.

5. Subscriptions, Billing, and Payments

5.1 Payment Processors.
We use third-party service providers to process payments, including Stripe (for payments made on the web) and RevenueCat (for managing subscriptions and purchases across our mobile Apps), as well as the Apple App Store and Google Play Store where applicable. Your payments will be processed in accordance with those providers’ terms and policies.

5.2 Web Payments via Stripe.
If you purchase or subscribe on the Site, your payment will be processed by Stripe. By providing payment information, you authorize us and Stripe to charge the applicable fees to your chosen payment method.

5.3 In-App Purchases & Mobile Subscriptions.
If you subscribe via the Apple App Store or Google Play Store, billing and refunds are handled by Apple or Google, not by us. Your subscription may be managed via your Apple ID or Google Play account settings.

5.4 Auto-Renewal.
Unless otherwise stated, Insider subscriptions are automatically renewing. Your subscription will renew at the end of each billing period at the then-current price unless you cancel before the renewal date through your Stripe customer portal or app store account settings.

5.5 Free Trials & Promotions.
We may offer free trials or promotional offers. Unless otherwise specified:

  • At the end of the free trial, your subscription will automatically convert to a paid subscription and renew unless you cancel before the trial ends.

  • Promotional terms may be subject to additional conditions disclosed at sign-up.

5.6 Changes in Pricing.
We may change subscription prices or fees at any time. Price changes will generally apply at the start of your next billing period and may be communicated through the Service, by email, or by the relevant app store. If you do not agree to a price change, you must cancel your subscription before the next renewal.

5.7 Refunds.
Except where required by law or by an app store’s policy, payments are non-refundable. For subscriptions purchased via:

  • The Site: contact us or Stripe subject to our and Stripe’s refund policies;

  • Apple or Google: refunds must be requested through the Apple App Store or Google Play Store.

6. User Content & Acceptable Use

6.1 User Content.
The Service may allow you and others to create, post, transmit, or share content, including text, images, audio, video, links, and other materials (“User Content”).

6.2 Responsibility for User Content.
You are solely responsible for your User Content and for the consequences of sharing it. By posting User Content, you represent and warrant that:

  • You own or control the necessary rights to your User Content; and

  • Your User Content does not violate any law or rights of any third party.

6.3 Prohibited Content & Conduct.
You agree not to use the Service to:

  • Harass, threaten, or abuse others, or promote hatred, violence, or discrimination;

  • Share pornography or sexually explicit content, especially involving minors;

  • Post content that is illegal, fraudulent, defamatory, or invasive of privacy;

  • Impersonate any person or entity, or misrepresent your affiliation;

  • Post spam, unsolicited promotions, or malicious content (e.g., malware, phishing);

  • Engage in any activity that violates applicable law or this Agreement.

We may, but are not obligated to, monitor, review, or remove User Content at our discretion.

6.4 License to User Content.
By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free, sublicensable, and transferable license to use, reproduce, modify, distribute, display, and perform your User Content in connection with operating, improving, and promoting the Service, subject to our Privacy Policy.

7. Third-Party Services, including Stripe and RevenueCat

7.1 Third-Party Services.
The Service may integrate with or reference third-party products, services, or websites, including but not limited to Stripe, RevenueCat, Apple, and Google (“Third-Party Services”). We do not control and are not responsible for Third-Party Services.

7.2 Separate Terms.
Your use of Third-Party Services is subject to their own terms and privacy policies (for example, Stripe’s and RevenueCat’s policies). We encourage you to review those terms when using such services.

8. App Store and Platform-Specific Terms

8.1 Apple App Store (iOS).
You acknowledge that this Agreement is between you and 10X Groupchat LLC, not Apple Inc. (“Apple”). We, not Apple, are solely responsible for the App and its content.

  • Apple has no obligation to provide any maintenance or support services for the App.

  • In the event of any failure of the App to conform to any applicable warranty, you may notify Apple, and Apple may refund any purchase price (if applicable). To the maximum extent permitted by law, Apple will have no other warranty obligation whatsoever.

  • Apple is not responsible for addressing any claims by you or any third party relating to the App or your possession or use of the App.

  • Apple and its subsidiaries are third-party beneficiaries of this Agreement and may enforce it.

8.2 Google Play Store (Android).
You acknowledge that this Agreement is between you and 10X Groupchat LLC, not Google LLC (“Google”). We, not Google, are solely responsible for the App and its content.

  • Google has no obligation to provide maintenance or support.

  • Google is not responsible for addressing claims related to the App or your use of it.

  • You must also comply with any applicable Google Play terms and policies.

9. Privacy

Your use of the Service is subject to our Privacy Policy, which explains how we collect, use, and share your data. By using the Service, you consent to our data practices as described in the Privacy Policy.

10. Disclaimers

To the maximum extent permitted by law, the Service (including all Guest and Insider features) is provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express, implied, or statutory.

We expressly disclaim all implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Service will be uninterrupted, secure, or error-free, or that defects will be corrected.

11. Limitation of Liability

To the maximum extent permitted by law:

  • We and our affiliates, officers, employees, agents, and licensors will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or goodwill arising out of or relating to your use of or inability to use the Service; and

  • Our total liability for all claims arising out of or relating to the Service or this Agreement will not exceed the greater of (a) the amounts you have paid to us for the Service in the six (6) months preceding the claim, or (b) one hundred U.S. dollars (USD $100).

Some jurisdictions do not allow certain limitations of liability, so some of the above may not apply to you.

12. Indemnification

You agree to indemnify, defend, and hold harmless 10X Groupchat LLC, its affiliates, and their officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to:

  • Your use of the Service;

  • Your User Content; or

  • Your violation of this Agreement or any law.

13. Termination

13.1 By You.
You may stop using the Service at any time. To terminate a paid subscription, you must cancel it via your Stripe customer portal or your app store account settings.

13.2 By Us.
We may suspend or terminate your access to the Service, including your Account, at any time, with or without notice, if:

  • You violate this Agreement;

  • Your use may cause harm or legal exposure to us or others; or

  • We discontinue or materially modify the Service.

13.3 Effects of Termination.
Upon termination, the license granted to you under this Agreement will end, and you must cease all use of the Service. Sections that by their nature should survive termination will survive (including but not limited to ownership, disclaimers, limitations of liability, and indemnification).

14. Governing Law and Dispute Resolution

This Agreement is governed by the laws of the State of California, USA, without regard to conflict of laws principles, except where the laws of your country require otherwise.

Any dispute arising out of or relating to this Agreement or the Service will be subject to the exclusive jurisdiction of the state and federal courts located in San Francisco County, California, and you consent to the personal jurisdiction of those courts, where permitted by law.

(If you want binding arbitration / class action waiver, this section can be replaced with an arbitration clause—have your lawyer draft/approve.)

15. Changes to the Service and to These Terms

We may modify the Service or these Terms from time to time. If we make material changes, we may notify you by posting the updated Terms on the Site, via the Apps, or by other reasonable means. The “Last Updated” date indicates when these Terms were last changed.

Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree, you must stop using the Service and cancel any subscriptions.

16. Miscellaneous

  • Entire Agreement. These Terms and our Privacy Policy constitute the entire agreement between you and us regarding the Service.

  • Severability. If any provision is held invalid, the remaining provisions will remain in full force and effect.

  • No Waiver. Our failure to enforce any provision is not a waiver of our right to do so later.

  • Assignment. You may not assign this Agreement without our prior written consent. We may assign this Agreement freely.

17. Contact Us

If you have questions about these Terms, please contact us at:

10X Groupchat LLC
Email: support@tribechat.com